The West Norfolk VCSE Hub provides an excellent mechanism for sharing best practice and opportunities for joined-up thinking. It was established to support discussions about key issues for the voluntary sector and public services in West Norfolk, the aim being to help the VCSE and other sectors work together to ensure that the people of West Norfolk get the best support and services possible.
At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.
Our CANConnect initiative works with partner agencies across the North Norfolk district of Norfolk and Waveney CCG (Clinical Commissioning Group) to help connect people with activities in their locality, as well as providing individuals with one-to-one support in identifying and achieving their personal goals. CANConnect also provides support for the community itself, helping organisations and people make the places where we live stronger, friendlier, and more resilient.
Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.
CAN has long been very active in promoting Anglian Water’s ‘Keep It Clear’ initiative, aimed at encouraging the public to dispose of waste water and materiel in the correct and safest way. Busy appearing at fetes, festivals and fun days all across Norfolk, we invited people to think about how we are all responsible for keeping our sewage systems clear and efficient.
The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward. The NHS Complaints Advocoacy SErvice is here to help.
At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here. We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network.
The VCSE sector is hard-pushed financially because of the COVID-19 pandemic and will continue to be so for the foreseeable future. In previous articles we have looked at how the financial challenges require many of us to explore new ways of fund-raising and generating income – and perhaps turn those challenges into opportunities. In this article we will be exploring an option new to many – Social Investment.
The Arts and Culture sector is an important element in the VCSE fraternity, in the context of community engagement and outreach, and addressing local health issues such as social isolation and loneliness. Natalie Jode, Executive Director at Creative Arts East, has seen the impact of the pandemic on operational capability and capacity across the county.
We’ve seen so much commitment from Norfolk’s VCSE sector in to adapting to new ways of working during COVID-19. Dealing with the impact of social isolation was a primary developmental driver for Aylsham & District Care Trust (ACT) and remains at the heart of their work today, reinforced by additional need triggered by the pandemic.