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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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ThinkingFuel update – temporary change to heating oil deliveries

The panic buying witnessed at petrol stations across the UK, which has caused major delivery problems, is also affecting heating oil, with unprecedented demand and supply issues arising.  For the time being, instead of ThinkingFuel’s usual fortnightly collective ordering days, we are simply taking orders on a daily basis.

Support sessions for charity and social enterprise leaders

IVAR (Institute for Voluntary Action Research) is running 90-minute drop-in peer support sessions for groups of 10 charity leaders every week throughout September.

Looking for work during and after COVID

The VCSE sector has inevitably suffered its share of cutbacks during the pandemic in terms of loss of income and consequent pressure on staffing levels. But there’s hope – and support – for those having to seek fresh fields in 2021. If you, your colleagues or your service users are having to find new employment there are avenues of help available. 

Norfolk Energy Switch - helping West Norfolk consumers make real savings on their electricity and gas bills

Energy switching is not a new idea - but 50% of householders have not switched in the last three years. This means their supplier defaults them onto a ‘Standard Variable Tariff’, which typically is the most expensive. No-one should have to pay more than they need to. Collective energy switching uses the bargaining power of a large group of residents to get them a competitive offer. 

Charities and political campaigning – what you need to know in advance of the local elections

With county and district council elections happening on 6th May 2021, now is a good time to take a close look at what VCSE sector organisations need to know about getting involved in political campaigning. 

Safeguarding – what we all need to know and do

Everyone in the VCSE community should[JC1] [SN2]  be aware of the need for vigilance and protecting the vulnerable – and understand the requirements and implications of safeguarding.  Every VCSE organisation delivering charitable activities has a duty to safeguard volunteers, staff, hirers, adults, children and young people, participants and donors.

 

A banking blackout for charities? Why a collective voice is important

The impact of Covid has raised implications for banking services provided to VCSE groups and organisations. Nationally it appears that tighter banking restrictions coupled with a sustained period of financial inactivity due to the pandemic has led to a change in banking practice in relation to charity banking services.

 

FREE energy costs awareness training for VCSE staff and volunteers

At CAN we are helping combat fuel poverty across and beyond Norfolk by running more of our free online energy cost training sessions for VCSE frontline staff and volunteers.

Free training for frontline staff and volunteers on home energy saving advice

As Covid-related restrictions continue, not least the extension of furlough, even more people will be having to stay at home and turn on their heating – if they can afford to. Now more than ever it’s important to raise awareness to vulnerable consumers of how to stay warm, how to use less energy, and how to pay less.

Safeguarding - everyone’s responsibility

Every VCSE organisation has a duty to safeguard volunteers, staff members, participants and donors, and to have appropriate and proportionate policies and procedures in place. Likewise, staff and volunteers themselves need to aware be aware of their individual responsibilities to themselves and to their clients, service users and hirers.  

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