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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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West Norfolk VCSE Hub - Collaboration and communication in action

The newly formed West Norfolk VCSE Hub provides an excellent mechanism for sharing best practice and opportunities for joined-up thinking. It was established to support discussions about key issues for the voluntary sector and public services in West Norfolk, the aim being to help other sectors work with VCSE organisations to ensure that the people of West Norfolk get the best support and services possible. 

ThinkingFuel: buying heating oil collectively and combating fuel poverty

At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.

Working through the pandemic: Citizens Advice Diss, Thetford and District

Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.

Charity Commission – compliance during Covid-19

Recently the team at the Charity Commission presented an online webinar answering a range of questions specifically for local infrastructure organisations and the charitable groups they work with. The webinar is still available to watch online – links are at the end of this article. 

Anglian Water - Loving every drop

CAN has long been very active in promoting Anglian Water’s ‘Keep It Clear’ initiative, aimed at encouraging the public to dispose of waste water and materiel in the correct and safest way. Busy appearing at fetes, festivals and fun days all across Norfolk, we invited people to think about how we are all responsible for keeping our sewage systems clear and efficient. 

NHS Health Advocacy – help in making a complaint about treatment received

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

Working with partners through COVID-19: Norfolk Community Advice Network

At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here.   We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network. 

Arts and culture in Norfolk – sector resilience and COVID-19

The Arts and Culture sector is an important element in the VCSE fraternity, in the context of community engagement and outreach, and addressing local health issues such as social isolation and loneliness. Natalie Jode, Executive Director at Creative Arts East, has seen the impact of the pandemic on operational capability and capacity across the county.

CAN - working in partnership in West Norfolk

CAN has a special service level agreement with the Borough Council of King’s Lynn and West Norfolk (BCKLWN). We deliver a range of services across the Council’s area which, at 556 square miles, is the largest geographic local authority district in Norfolk.  And we very much value this relationship.

'Women and Gambling-Related Harm' – a free online session for West Norfolk VCSEs – Wed 2nd September

CAN, in association with GamCare, is presenting 'Women & Gambling-Related Harm', a free, online training session for West Norfolk VCSE professionals and volunteers who work with women and families.  The 2-hour Zoom session is on Wednesday 2nd September from 2.00-4.00pm. GamCare’s Polly Johnson will be discussing risk factors, impacts, how to identify a gambling addiction and where to signpost for further help. 

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