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Big Energy Saving Network (BESN) energy awareness training for front-line staff: 19th and 21st October

Recently we published a feature called Winter + energy bills + COVID-19 constraints = potential fuel poverty crisis explaining the perennial problem of fuel poverty that manifests itself each winter, which is likely to be made worse for many by the outcomes of Covid-19 this year. CAN is offering free training to frontline staff help people provide support and information where needed.  

Saving The Swan – community in action at Gressenhall

The village hall, church and pub are three archetypal hubs of rural communities. Many communities across Norfolk have just one pub remaining, whilst some have lost even that.  A familiar story in recent years is that of saving the village pub, an effort requiring skillful organisation, focused fundraising and commitment from those involved.

Winter + energy bills + COVID-19 constraints = potential fuel poverty crisis

A new report warns of a difficult winter ahead for fuel poor households across the UK in the coming winter, as a potent combination of higher energy use resulting from staying at home for longer is mixed with reductions in income. It is estimated that 25,000 households across Norfolk experience some level of fuel poverty. CAN is committed to tackling these issues and supports a range of initiatives across the county. 

West Norfolk VCSE Hub - Collaboration and communication in action

The newly formed West Norfolk VCSE Hub provides an excellent mechanism for sharing best practice and opportunities for joined-up thinking. It was established to support discussions about key issues for the voluntary sector and public services in West Norfolk, the aim being to help other sectors work with VCSE organisations to ensure that the people of West Norfolk get the best support and services possible. 

ThinkingFuel: buying heating oil collectively and combating fuel poverty

At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.

Sometimes we could all do with a bit of support to help make life click: CANConnect in North Norfolk

Our CANConnect initiative works with partner agencies across the North Norfolk district of Norfolk and Waveney CCG (Clinical Commissioning Group) to help connect people with activities in their locality, as well as providing individuals with one-to-one support in identifying and achieving their personal goals. CANConnect also provides support for the community itself, helping organisations and people make the places where we live stronger, friendlier, and more resilient.  

Working through the pandemic: Citizens Advice Diss, Thetford and District

Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.

Anglian Water - Loving every drop

CAN has long been very active in promoting Anglian Water’s ‘Keep It Clear’ initiative, aimed at encouraging the public to dispose of waste water and materiel in the correct and safest way. Busy appearing at fetes, festivals and fun days all across Norfolk, we invited people to think about how we are all responsible for keeping our sewage systems clear and efficient. 

NHS Health Advocacy – help in making a complaint about treatment received

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

Working with partners through COVID-19: Norfolk Community Advice Network

At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here.   We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network. 

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