Services

Even in less crisis-driven times the NHS deals with around 1 million patients every 36 hours, and we are all very much aware of the extra pressures brought on by the COVID-19 pandemic.  Very occasionally however, something goes wrong and needs resolving. And it’s dealing with those rare instances that helps maintain the high standards of service within the NHS, which is where NHS Complaints Advocacy can help.

Over the weekend of the 14th March 2020, we saw several hundred Norfolk communities create new Mutual Aid Groups in response to the pandemic's effect on their communities.

This was our community spirit at its best. A process of forming groups that would normally take several months was accelerated into days. People were coming forward to help, who had never volunteered before. Whatever the legacy of the practical support that was delivered, the simple truth is “you can’t un-meet your neighbour” and this is hugely positive for our communities.

The UK’s Census takes place on Sunday 21st March.  It’s a snapshot of everyone in the UK, all on one day.  

Unpaid carers are one of the priority groups that Norfolk and Waveney Clinical Commissioning Group is working to vaccinate now.  The CCG asks all of us for help in finding these unregistered carers to ensure they can be offered help and support when and where needed.