Services

One of the strengths of the voluntary sector is the way it adapts and transforms to stay relevant and engaging. Keeping your service users or clients informed and engaged is crucial, and never more so than in a time of change. For all VCSE organisations whose main activity is direct delivery to service users a major concern is maintaining contact with, and support to, their vulnerable clients.  

We know that many voluntary and community groups are experiencing severe operating constraints currently, not least the inability to engage directly with clients and service users. One of the great characteristics of the VCSE sector, however, is the ability to adapt and improvise to meet the need. 

It isn’t easy to manage finances in small VCSE organisations. Few can afford a dedicated finance director, so some useful guidance might not go amiss.

‘Trust matters.’ The first two words in the introduction to the Charity Commission’s report ‘Trust in Charities’.   In the light of the emergence of corruption and scandal in some large national and international charities, many managers and staff in the third sector are rightly concerned about how the public views them and the way they work.