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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Good Neighbour Schemes

One of the most enduring ways a community can help themselves is through the development of a Good Neighbour scheme. We can help you do this.

Norfolk Energy Switch - helping West Norfolk consumers make real savings on their electricity and gas bills

Energy switching is not a new idea - but 50% of householders have not switched in the last three years. This means their supplier defaults them onto a ‘Standard Variable Tariff’, which typically is the most expensive. No-one should have to pay more than they need to. Collective energy switching uses the bargaining power of a large group of residents to get them a competitive offer. 

Healthwatch Norfolk’s new Community Conversation Hub

Healthwatch Norfolk has launched a new interactive platform as a new way for the public to have its say. 

NHS Complaints Advocacy – resolving concerns about medical treatment

Even in less crisis-driven times the NHS deals with around 1 million patients every 36 hours, and we are all very much aware of the extra pressures brought on by the COVID-19 pandemic.  Very occasionally however, something goes wrong and needs resolving. And it’s dealing with those rare instances that helps maintain the high standards of service within the NHS, which is where NHS Complaints Advocacy can help.

Support for carers to attend COVID-19 vaccinations

Carers, and those dependent upon them, face many additional difficulties and obstacles during the pandemic. Specialist support organisations across Norfolk have responded to the need as follows. Please help spread the word as appropriate. 

#thankyouVCSE – Celebrating our sector

It’s now been twelve months since the pandemic hit.  As people needed more help and support the local voluntary community and social enterprise (VCSE) sector responded rapidly and in diverse ways.  Overnight the creation of hundreds of community responses alongside huge efforts by established organisations to adapt what they do to meet the changing needs of their community. People innovated, people coordinated, but most of all people went above and beyond to help.

This covers a vast range of activity but as examples we estimate:  

The 2021 Census – and why it’s important for the VCSE sector

The UK’s Census takes place on Sunday 21st March.  It’s a snapshot of everyone in the UK, all on one day.  

FREE energy costs awareness training for VCSE staff and volunteers

We’re delivering just three more of our popular FREE online training sessions for frontline staff and volunteers working with the most vulnerable residents in our communities. 

The 2021 Budget – opportunities for the VCSE sector

The Small Charities Coalition has scrutinised the recent government budget to highlight some potential opportunities for charities.

The Feed: preventing poverty, hunger and homelessness during Covid - and beyond

The Feed is a not-for-profit social enterprise providing catering services, with a very clear mission to prevent poverty, hunger and homelessness in Norwich.  

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