The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward. The NHS Complaints Advocoacy SErvice is here to help.
At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here. We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network.
The Arts and Culture sector is an important element in the VCSE fraternity, in the context of community engagement and outreach, and addressing local health issues such as social isolation and loneliness. Natalie Jode, Executive Director at Creative Arts East, has seen the impact of the pandemic on operational capability and capacity across the county.
CAN has a special service level agreement with the Borough Council of King’s Lynn and West Norfolk (BCKLWN). We deliver a range of services across the Council’s area which, at 556 square miles, is the largest geographic local authority district in Norfolk. And we very much value this relationship.
CAN, in association with GamCare, is presenting 'Women & Gambling-Related Harm', a free, online training session for West Norfolk VCSE professionals and volunteers who work with women and families. The 2-hour Zoom session is on Wednesday 2nd September from 2.00-4.00pm. GamCare’s Polly Johnson will be discussing risk factors, impacts, how to identify a gambling addiction and where to signpost for further help.
We’ve seen so much commitment from Norfolk’s VCSE sector in to adapting to new ways of working during COVID-19. Dealing with the impact of social isolation was a primary developmental driver for Aylsham & District Care Trust (ACT) and remains at the heart of their work today, reinforced by additional need triggered by the pandemic.
More than 97% of the world’s water is too salty to drink. Another 2% is locked up in ice caps and glaciers. That leaves less than 1% for us – for drinking, washing, watering our gardens, for agriculture, for industry. Following Anglian Water’s ‘Keep It Clear’ campaign, encouraging the public to dispose of wastewater and material safely, we are now helping with their ‘Love Every Drop’ campaign.
Here at CAN we deliver a wide and varied range of support for communities across the county. One particular activity is ThinkingFuel, our well-established community heating oil buying scheme. And we'd like to ask your help in raising awareness of it as a benefit in rural, off-gas communities.
A report from the New Local Government Network (NLGN) states that a huge proportion of vulnerable people needing help during the pandemic has been directly supported by the proliferation of thousands of the spontaneous, voluntary Mutual Aid groups that have emerged.
CAN’s research into the state of the VCSE sector across Norfolk during the COVID-19 pandemic has been building a comprehensive analysis of information needed for future sector planning. It also reflects the resilience which many charities and voluntary organisations have shown in adapting to delivering their services at this time. Leeway, operating across all of Norfolk and part of Suffolk, is one such.