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Information, advice and guidance

Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Big Switch and Save - helping consumers make genuine savings on their electrcity and gas bills

It's estimated that, during the Coronavirus pandemic, UK households are spending an extra 25 per-cent on their electrcity usage and an additional 17 per-cent on gas.   Now is a good time to seriously look at switching energy provider to get  a better deal.

How is Norfolk’s VCSE sector managing the COVID-19 scenario?

We would appreciate your help in completing two key surveys, one or both of which may be relevant to your work scenario:

One survey helps us assess how the county’s voluntary, community and social enetrprise groups and organsiations are coping. The other is aimed specifically at community buildings and village halls.

Advice for informal voluntary groups to help protect volunteers and public

This information is designed for informal voluntary groups, to help them maintain the safety of the volunteers they are managing during the COVID-19 crisis, as well as those they are trying to help.

Washing your hands of Coronavirus scams!

At this time when people are pulling together to help the most vulnerable in their communities, there are, sadly, a number of Coronavirus-related scams to be vigilant against.

Coronavirus / Covid-19 VCSE sector update

If you are (a) involved with a voluntary or community group or organisation (b) are thinking about volunteering or (c) wanting to start up a local help group in your community you'll find a wealth of good advice and guidance in our Norfolk VCSE Covid-19 update. 

VCSE Contingency Planning

We are updating this guidance to support organisations during the Covid-19 pandemic. Please bear with us as it is work in progress . See our page on general Covid-19 Guidance

Community Responses to Covid-19 Pandemic

There is a great tradition of the community coming together in times of crisis. We are starting to see a number of community initiatives emerge or be talked about in response to the Covid-19 pandemic. This is a fantastic statement on the caring nature of our communities.

However, it is important to consider carefully before starting any activity:

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