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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Looking for work during and after COVID

The VCSE sector has inevitably suffered its share of cutbacks during the pandemic in terms of loss of income and consequent pressure on staffing levels. But there’s hope – and support – for those having to seek fresh fields in 2021. If you, your colleagues or your service users are having to find new employment there are avenues of help available. 

A heart for the community – Connecting Bowthorpe

Connecting Bowthorpe is a collective of community volunteers from several organisations within Bowthorpe, all with extensive experience of community work and a real vision for the area, and with a long-term commitment to the residents of Bowthorpe. 

Healthwatch Norfolk’s new Community Conversation Hub

Healthwatch Norfolk has launched a new interactive platform as a new way for the public to have its say. 

NHS Complaints Advocacy – resolving concerns about medical treatment

Even in less crisis-driven times the NHS deals with around 1 million patients every 36 hours, and we are all very much aware of the extra pressures brought on by the COVID-19 pandemic.  Very occasionally however, something goes wrong and needs resolving. And it’s dealing with those rare instances that helps maintain the high standards of service within the NHS, which is where NHS Complaints Advocacy can help.

Charities and political campaigning – what you need to know in advance of the local elections

With county and district council elections happening on 6th May 2021, now is a good time to take a close look at what VCSE sector organisations need to know about getting involved in political campaigning. 

Support for carers to attend COVID-19 vaccinations

Carers, and those dependent upon them, face many additional difficulties and obstacles during the pandemic. Specialist support organisations across Norfolk have responded to the need as follows. Please help spread the word as appropriate. 

Our Covid work with Good Neighbour Schemes & Mutual Aid

Over the weekend of the 14th March 2020, we saw several hundred Norfolk communities create new Mutual Aid Groups in response to the pandemic's effect on their communities.

This was our community spirit at its best. A process of forming groups that would normally take several months was accelerated into days. People were coming forward to help, who had never volunteered before. Whatever the legacy of the practical support that was delivered, the simple truth is “you can’t un-meet your neighbour” and this is hugely positive for our communities.

Safeguarding – what we all need to know and do

Everyone in the VCSE community should[JC1] [SN2]  be aware of the need for vigilance and protecting the vulnerable – and understand the requirements and implications of safeguarding.  Every VCSE organisation delivering charitable activities has a duty to safeguard volunteers, staff, hirers, adults, children and young people, participants and donors.

 

#thankyouVCSE – Celebrating our sector

It’s now been twelve months since the pandemic hit.  As people needed more help and support the local voluntary community and social enterprise (VCSE) sector responded rapidly and in diverse ways.  Overnight the creation of hundreds of community responses alongside huge efforts by established organisations to adapt what they do to meet the changing needs of their community. People innovated, people coordinated, but most of all people went above and beyond to help.

This covers a vast range of activity but as examples we estimate:  

Use ‘features and benefits’ to communicate your impact

Knowing the difference you make is absolutely critical for voluntary, community and social enterprise organisations of all types.  ‘Feature - benefit’ statements can be a helpful way to communicate it.

For charities, using your resources in the best way possible to help your beneficiaries is a core governance requirement. Understanding how you are benefiting them, and the scale of that benefit is a key component of doing this.

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