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ThinkingFuel: buying heating oil collectively and combating fuel poverty

At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.

Sometimes we could all do with a bit of support to help make life click: CANConnect in North Norfolk

Our CANConnect initiative works with partner agencies across the North Norfolk district of Norfolk and Waveney CCG (Clinical Commissioning Group) to help connect people with activities in their locality, as well as providing individuals with one-to-one support in identifying and achieving their personal goals. CANConnect also provides support for the community itself, helping organisations and people make the places where we live stronger, friendlier, and more resilient.  

Working through the pandemic: Citizens Advice Diss, Thetford and District

Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.

What the Sector Leadership Group is - and why you need to know about it

CAN has always maintained that it is important to share collected experience, wisdom and skills, and collaborate where possible. It is equally important to be able to present all that expertise to key funders and decision-makers in the public sector, and regionally and, ultimately, at national level. 

Norfolk Scrubs - Norfolk VCSE Covid Stories

Norfolk Scrubs was inspired by the ‘For Love of Scrubs’ Facebook group set up by a Lincolnshire A&E nurse. Launching on the 20th March they would mobilise 1,200 volunteers to manufacture scrubs, laundry bags, hats and masks. The first set of scrubs would reach front line workers on the 19tH April, going onto to distribute 3,000 items to care homes, GPs, opticians, dentists, individual hospital teams, the air ambulance, mental health trusts, ambulance trust and community health teams.

The Matthew Project - Norfolk VCSE Covid Stories

The Matthew Project would shut their offices on the 18th March, switching immediately to offer services remotely, through the phone, online groups, and doing door-step visits when a welfare concern was raised as the Police were unable to do this due to capacity limitations.

Wells Central Support Hub - Norfolk VCSE Covid Stories

Wells Town Council, Wells Maltings, Heritage House, Wells Churches Together, Wells Community Hospital, the Holkham Estate and local community volunteers came together to offer a coordinated response to support the most vulnerable during the COVID-19 outbreak, in Wells-next-the-Sea and surrounding villages. Launching on the 25th March they would initially operate a seven day a week service, scaling this back to 6 then 5 days as needs were met, providing telephone befriending, collection and delivery of essential items and delivery of simple hot meals.

North Walsham Good Neighbour Scheme - Norfolk VCSE Covid Stories

North Walsham Good Neighbour Scheme was already a well-established and successful group at the start of Covid-19.  From the 15th March to the end of April they would fulfil 595 support requests in addition to providing regular befriending and wellbeing calls to 70 individuals each week. North Walsham already provided these regular checks to some of the more vulnerable members of their community.

Norfolk Citizen’s Advice Bureau - Norfolk VCSE Covid Stories

Norfolk Citizen’s Advice Bureau would normally conduct around 75% of their support face to face. Over three days they moved to 100% remote support model via phone, email and webchat.  

Creative Arts East - Norfolk VCSE Covid Stories

Creative Arts East’s normal activity with vulnerable people focuses on face to face arts, music and dance sessions. These events were unable to take place as a result of Covid-19. Some organisations took activities online. However, many of Creative Art East’s clients suffered from Dementia and online options were unlikely to be effective. Instead creative activity packs were developed with themes from Egyptian dance to creative writing. These could be sent out by post and provided a range of activities that could be done alone or with carers.

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