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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Communicating with your service users in time of change

One of the strengths of the voluntary sector is the way it adapts and transforms to stay relevant and engaging. Keeping your service users or clients informed and engaged is crucial, and never more so than in a time of change. For all VCSE organisations whose main activity is direct delivery to service users a major concern is maintaining contact with, and support to, their vulnerable clients.  

Volunteers’ Week 1st-7th June - a celebration of caring communities

This week (Monday 1st to Sunday 7th June) is Volunteers’ Week (link). celebrating the time, skills, experience and goodwill given by people up and down the UK.   

"We are a town united" - how one community has responded to the Coronavirus

At CAN we’ve seen the spectrum of community groups forming in response to the Coronavirus pandemic, seeking to help their vulnerable and isolated residents. We have, and are, helping many of them with safeguarding, insurance and legal advice and volunteer management, under the auspices of our existing Good Neighbour scheme network.

There are some inspiring examples of communities coming together during the Coronavirus pandemic, and one south Norfolk town has shown how it can be done. 

Operation No Cold Shoulder – tackling loneliness and social isolation in targeted areas of Norfolk

A project that combats loneliness and isolation in Norfolk has adapted swiftly to the constraints of the COVID-19 pandemic.  Operation No Cold Shoulder offers free support to people in Dersingham and North King’s Lynn in the west of the county; Swaffham and Litcham in mid-Norfolk; Thetford, Fakenham and surrounding villages; and Mile Cross and Thorpe Hamlet in Norwich. 

Planning a funding strategy

Finding funding to carry out your VCSE organisation’s activities can be stressful - because It’s crucial to your organisation's ability to deliver its services.  But a proper funding strategy will help secure the income needed to run your organisation now and in the future.

VCSE groups adapting to service delivery during COVID-19

We know that many voluntary and community groups are experiencing severe operating constraints currently, not least the inability to engage directly with clients and service users. One of the great characteristics of the VCSE sector, however, is the ability to adapt and improvise to meet the need. 

Running an effective 'virtual' meeting

Working from home under lockdown has become the ‘new normal’ for many voluntary and community organisations. Many of us are now learning to meet via video-link, and it brings new challenges in running an effective meeting!

Resource: Evaluating your impact during a crisis

Inspiring Impact have share resources and case studies to help organisations to evaluate their work during the crisis. 

VCSE Contingency Planning

During the Covid 19 Pandemic, contingency planning was a key concern for a lot of voluntary sector organisations. It's something all groups should plan for - even now that the pandemic is over.  

Community Responses to Covid-19 Pandemic

There is a great tradition of the community coming together in times of crisis. We are starting to see a number of community initiatives emerge or be talked about in response to the Covid-19 pandemic. This is a fantastic statement on the caring nature of our communities.

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