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Help in constructively negotiating a complaint about an NHS service

29 Nov, 2020by Steve NunnHealth and social care, Information, advice and guidance, Mental health, News Article

The commitment, dedication and resilience of front-line staff throughout the COVID-19 pandemic is universally acknowledged and respected. It’s very rare that something goes wrong but, when it does, it needs resolving for the sakes of all involved – patients, families and professionals. 

Safeguarding and Village Halls

25 Nov, 2020by Steve NunnChildren and young people, Equality and diversity, Health and social care, Information, advice and guidance, Knowledge Base, News Article, Older people, Planning, doing and learning, Sports, play and physical activity, Staying safe and legal, Support for organisations and communities

The organisers of activities and events are responsible for ensuring people’s safety and wellbeing during their time there, but it doesn’t mean the village hall volunteers and staff are absolved from responsibility. it’s helpful to have a closer look at why it’s especially important for hall committees to have the right policies and procedures in place.  

Safeguarding Adults Week – 16 to 22 November

16 Nov, 2020by Steve NunnEditorial, Comment and Opinion, Health and social care, Information, advice and guidance, Knowledge Base, Mental health, Older people, Staying safe and legal

Monday 16th to  Sunday 22nd November is Safeguarding Adults Week, and each day is focused on a different adults safeguarding risk issue. 

Norfolk County Council's response to latest government COVID-19 measures

14 Oct, 2020by Steve NunnChildren and young people, Consultation, Covid-19 Updates, Editorial, Comment and Opinion, Health and social care, Information, advice and guidance, Knowledge Base, Mental health, News Article, Older people, Planning, doing and learning, Press Release

In light of the resurgence of the pandemic and the government’s newly introduced three-tier measures, Norfolk County Council leaders are planning ahead for an uncertain winter.

Public health in Norfolk – understanding its importance and how it works

09 Oct, 2020by Steve NunnEditorial, Comment and Opinion, Equality and diversity, Health and social care, Housing, Information, advice and guidance, Knowledge Base, Mental health, News Article, Older people, Reports & Evidence, Support for organisations and communities

The health of people in our communities faces a variety of complex and linked challenges, such as the increase in people living with chronic and long-term illness linked to our ageing population and addressing health inequalities. This article emphasises the importance of partnership, which is reflected in CAN’s commitment to working with partners in ensuring fair outcomes for everyone - regardless of where they live or who they are in Norfolk
 

Winter + energy bills + COVID-19 constraints = potential fuel poverty crisis

30 Sep, 2020by Steve NunnBreckland, Great Yarmouth, Health and social care, Information, advice and guidance, Knowledge Base, News Article, North Norfolk, Norwich, Older people, Press Release, Rurality, South Norfolk, Support for organisations and communities

A new report warns of a difficult winter ahead for fuel poor households across the UK in the coming winter, as a potent combination of higher energy use resulting from staying at home for longer is mixed with reductions in income. It is estimated that 25,000 households across Norfolk experience some level of fuel poverty. CAN is committed to tackling these issues and supports a range of initiatives across the county. 

West Norfolk VCSE Hub - Collaboration and communication in action

26 Sep, 2020by Steve NunnArts and culture, Children and young people, Equality and diversity, Health and social care, Housing, Knowledge Base, Mental health, News Article, Older people, Support for organisations and communities, West Norfolk

The West Norfolk VCSE Hub provides an excellent mechanism for sharing best practice and opportunities for joined-up thinking. It was established to support discussions about key issues for the voluntary sector and public services in West Norfolk, the aim being to help the VCSE and other sectors work together to ensure that the people of West Norfolk get the best support and services possible. 

ThinkingFuel: buying heating oil collectively and combating fuel poverty

24 Sep, 2020by Steve NunnBreckland, Broadland, Economy and enterprise, Great Yarmouth, Housing, Information, advice and guidance, News Article, North Norfolk, Press Release, Rurality, South Norfolk, Support for organisations and communities, West Norfolk

At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.

NHS Health Advocacy – help in making a complaint about treatment received

06 Sep, 2020by Steve NunnHealth and social care, Information, advice and guidance, Knowledge Base, Mental health, News Article, Older people, Reports & Evidence, Support for organisations and communities

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

Working with partners through COVID-19: Norfolk Community Advice Network

02 Sep, 2020by Steve NunnCase Study, Covid-19 VCSE Story, Editorial, Comment and Opinion, Information, advice and guidance, Knowledge Base, News Article, Planning, doing and learning

At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here.   We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network. 

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