Home
Email: office@communityactionnorfolk.org.uk
Call: 01362 698216
Home

Information, advice and guidance

Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
This website uses cookies. You can read more about how we use your personal data in our Privacy Notice

Ofgem confirms plans to introduce lower standing charge tariffs

29 Sep, 2025by Julie GibsonEnergy Prices, Information, advice and guidance

On Wednesday 24th September, Ofgem announced a new requirement for suppliers to offer at least one lower standing charge tariff to their customers. Households will be given more choice in how they pay the fixed costs currently covered by the standing charge.

New charity accounting rules on the horizon – what it could mean for you

26 Sep, 2025by Julie GibsonInformation, advice and guidance

UK charity regulators are considering whether to amend proposed tiers for accounting requirements after some in the sector raised concerns.

New Fundraising Code of Practice

27 Aug, 2025by Julie GibsonFunding, Information, advice and guidance

From 1 November 2025, fundraising regulation in the UK is evolving to reflect modern fundraising practices. Fundraising organisations should review the new code and support guides and begin preparing to ensure compliance.

Hundreds of Norwich homes to benefit from £17m Warm Homes investment

25 Aug, 2025by Julie GibsonHousing, Information, advice and guidance

Norwich homes are set to become warmer, greener, and cheaper to run thanks to nearly £17 million of funding secured by Norwich City Council. This investment will help cut carbon emissions, tackle fuel poverty, and support the city’s journey to becoming net zero by 2045.

Preparing for Tomorrow: The Government’s Resilience Action Plan Explained

22 Aug, 2025by Julie GibsonInformation, advice and guidance

The Government’s Resilience Action Plan is all about helping the UK be ready for whatever the future may bring. From storms and floods to power outages or other emergencies, the plan aims to support communities, families, and businesses so everyone can stay safe, prepared, and able to bounce back when challenges arise.

One login, many doors: Rethinking access to government services

21 Aug, 2025by Julie GibsonInformation, advice and guidance

Accessing government services online should be simple – but for many people, it isn’t. From remembering multiple logins to repeating identity checks, the process can often feel complicated and time-consuming. A new system, GOV.UK One Login, aims to change that by offering a single, secure account for a wide range of public services.

Shaping Health and Care Together: The Role of the VCSE Assembly in Norfolk

15 Aug, 2025by Julie GibsonInformation, advice and guidance

The VCSE Assembly brings together VCSE organisations from across Norfolk and Waveney to ensure our sector has a strong voice in shaping local health and care. By working in partnership with the NHS, local authorities and community leaders, the Assembly helps influence decision-making, share expertise and create opportunities that benefit people and communities across the county.

Re-apply for your Postal Vote before 31 January 2026

11 Jul, 2025by Julie GibsonInformation, advice and guidance

Norwich City Council is urging all 23,500 affected postal voters to re-apply for their postal vote before the deadline of 31 January 2026, following changes introduced by the Elections Act 2022.

Government Publishes 10-Year Health Plan for England

09 Jul, 2025by Julie GibsonHealth and social care, Information, advice and guidance

This long-term plan sets out how healthcare will change over the coming decade, focusing on making services more local, more digital, and more focused on prevention. It’s been shaped by thousands of voices—including people and communities here in Norfolk and Waveney.

Here’s what it means for you and your community.

Update on the Welfare Reform Bill – What It Means for People with Mental Illness

07 Jul, 2025by Julie GibsonInformation, advice and guidance, Mental health

Worried about how the Welfare Reform Bill could affect people with mental illness? You're not alone — but there’s been a major shift. After strong campaigning, the government has backed down on some of its most worrying plans. There's still a long way to go, and while uncertainty remains, there are signs of hope and growing pressure for fairer reforms.

Pages

Subscribe to Information, advice and guidance