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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Big Energy Saving Network (BESN) energy awareness training for front-line staff: 19th and 21st October

Recently we published a feature called Winter + energy bills + COVID-19 constraints = potential fuel poverty crisis explaining the perennial problem of fuel poverty that manifests itself each winter, which is likely to be made worse for many by the outcomes of Covid-19 this year. CAN is offering free training to frontline staff help people provide support and information where needed.  

Saving The Swan – community in action at Gressenhall

The village hall, church and pub are three archetypal hubs of rural communities. Many communities across Norfolk have just one pub remaining, whilst some have lost even that.  A familiar story in recent years is that of saving the village pub, an effort requiring skillful organisation, focused fundraising and commitment from those involved.

Winter + energy bills + COVID-19 constraints = potential fuel poverty crisis

A new report warns of a difficult winter ahead for fuel poor households across the UK in the coming winter, as a potent combination of higher energy use resulting from staying at home for longer is mixed with reductions in income. It is estimated that 25,000 households across Norfolk experience some level of fuel poverty. CAN is committed to tackling these issues and supports a range of initiatives across the county. 

ThinkingFuel: buying heating oil collectively and combating fuel poverty

At CAN we believe in fair outcomes for all Norfolk residents and we support services that meet the economic, health, and social needs of individuals in their communities. We are asking for your help in raising awareness of ThinkingFuel, our collective heating oil buying scheme that helps combat fuel poverty.

Norfolk Citizen’s Advice Bureau - Norfolk VCSE Covid Stories

Norfolk Citizen’s Advice Bureau would normally conduct around 75% of their support face to face. Over three days they moved to 100% remote support model via phone, email and webchat.  

Charity Commission – compliance during Covid-19

Recently the team at the Charity Commission presented an online webinar answering a range of questions specifically for local infrastructure organisations and the charitable groups they work with. The webinar is still available to watch online – links are at the end of this article. 

NHS Health Advocacy – help in making a complaint about treatment received

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

Working with partners through COVID-19: Norfolk Community Advice Network

At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here.   We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network. 

Social Investment - options for income generation now and beyond COVID-19

The VCSE sector is hard-pushed financially because of the COVID-19 pandemic and will continue to be so for the foreseeable future. In previous articles we have looked at how the financial challenges require many of us to explore new ways of fund-raising and generating income – and perhaps turn those challenges into opportunities. In this article we will be exploring an option new to many – Social Investment. 

Norfolk Assistance Scheme (NAS) - Covid-19 Response

NAS has received £1m of new funding from DEFRA to address crisis support in our community resulting from Covid-19. 

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