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Information, advice and guidance

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Radio Teleswitch Service switch-off: what you need to know.

21 Jul, 2026by Julie GibsonInformation, advice and guidance

Some older electricity meters are being phased out, and if your home relies on electric storage heaters or off-peak electricity tariffs, it's important to check whether you're affected. The Radio Teleswitch Service (RTS) switch-off could affect how your heating and hot water work, so here's what you need to know and the steps to take if you have an RTS meter.

New Charity Digital Skills Report 2026

14 Jul, 2026by Julie GibsonInformation, advice and guidance, Reports & Evidence

Artificial intelligence is becoming an increasingly important tool for charities, but the latest Charity Digital Skills Report shows there is still a long way to go. While more organisations are embracing digital technology, many continue to face challenges around funding, skills and confidence. 

Local Government Reorganisation: New Resources to Support Norfolk's VCSE Sector

11 Jul, 2026by Julie GibsonInformation, advice and guidance

Explore new guidance from NAVCA and ACRE to help charities, community groups and local authorities navigate local government reorganisation. Find out how Community Action Norfolk is supporting the sector through change.

Heatwave and Hot Weather Resources

07 Jul, 2026by Julie GibsonInformation, advice and guidance

As we enter the summer months, it is crucial to understand and prepare for the challenges that heatwaves may pose to our communities.

Why Community Action Norfolk Has an Extreme Weather Policy

06 Jul, 2026by Julie GibsonInformation, advice and guidance

When extreme weather is forecast, you may notice that our office is closed and our team is working from home. We understand this can sometimes be inconvenient, so we'd like to explain why we have an Extreme Weather Policy, what it means for the people who use our services, and why we keep our community updated whenever we put it into action.

Latest updates for charity accounting – what you need to know

06 Jul, 2026by Julie GibsonInformation, advice and guidance

New charity accounting and reporting rules will come into effect for financial years ending on or after 30 September 2026, bringing the biggest changes to financial thresholds in many years. The updates are designed to reduce costs and administration for thousands of charities while ensuring appropriate financial oversight. Find out what the changes mean, which organisations are affected, and what trustees should do to prepare.

The Proactive Intervention Programme (PIP)

30 Jun, 2026by Julie GibsonHealth and social care, Information, advice and guidance

A nationally recognised programme using Artificial Intelligence (AI) to help prevent falls among older and vulnerable adults has been rolled out across Norfolk, bringing together local authorities, health services and the voluntary, community and social enterprise (VCSE) sector to provide early support for those most at risk.

Talking About Cancer Together (TACT) Programme

30 Jun, 2026by Julie GibsonInformation, advice and guidance, News Article

Our Talking About Cancer Together (TACT) Project has been funded by Macmillan Cancer Support since April 2023 and has recently been extended to July 2027.  

“Martyn’s Law”: The Terrorism (Protection of Premises) Bill and Community Buildings

22 Jun, 2026by Julie GibsonInformation, advice and guidance, Staying safe and legal

We have been receiving a lot of queries from charities and Parish Councils with community buildings and spaces with a capacity of over 200, as they are concerned about the potential impact of Martyn's Law.  Here, we explain a little bit about what it is, what the potential impacts are and what is happening with it. 

Companies House Accounts Filing Changes: What Your Organisation Needs to Know

18 Jun, 2026by Julie GibsonInformation, advice and guidance

Are you ready for the upcoming Companies House filing changes? Find out what the new rules mean for your organisation, what action you may need to take, and how to prepare ahead of the April 2028 deadline.

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