We often feature articles about the inspiring initiatives happening in response to Covid-19. Except they don’t just happen – they’re the result of innovative, often spontaneous efforts by local individuals who see a need in their community. Mattishall Volunteer Hub (MVH) began life in the very first week of the lockdown in response to the Coronavirus pandemic and is still going strong.
Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.
The Matthew Project would shut their offices on the 18th March, switching immediately to offer services remotely, through the phone, online groups, and doing door-step visits when a welfare concern was raised as the Police were unable to do this due to capacity limitations.
Wells Town Council, Wells Maltings, Heritage House, Wells Churches Together, Wells Community Hospital, the Holkham Estate and local community volunteers came together to offer a coordinated response to support the most vulnerable during the COVID-19 outbreak, in Wells-next-the-Sea and surrounding villages.
Norfolk Citizen’s Advice Bureau would normally conduct around 75% of their support face to face. Over three days they moved to 100% remote support model via phone, email and webchat.
At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here. We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network.