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Health/social professionals need to listen to family

Health/social professionals need to listen to family/unpaid carers about the needs of the carers for person. 

Helping public sector to work with VCS

Helping public sector to work with relevant VCS orgs in meaningful ways to support sustainability. 

Investing in welfare advice

Investing in welfare advice and support services delivered by the VCS. 

Communication and information sharing

Communication and information sharing between health organisations and voluntary sector! 

Care plans

We want to be involved with care plans for service users we know well. 

End of life care

End of life care needs to be more joined up, with one person co-ordinating. 

Geography of West Norfolk makes it difficult to access services

The geography of West Norfolk makes it difficult for people to access services. 

Lack of services for young people in rural locations

Lack of services for young people/young carers in rural locations. Transport is an issue to get to clubs. 

Informing GPs about our services

We struggled to inform GP's about the services we offer

Expectation that voluntary sector will replace statutory services

An expectation that the voluntary sector will continue to be seen as a replacement for statutory services - paid less to deliver more. 

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