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Shaping Norfolk’s Recycling Centres: Customer satisfaction survey 2025

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Norfolk County Council provides a network of 19 Recycling Centres. Last year they handled just under 69,000 tonnes of household waste of which over 73.8% was diverted away from general waste disposal. 

To help us continue to provide an efficient and cost effective service in the coming years, they want to find out your views about the Recycling Centres that you use.

Even if you don’t use them, we want to hear from you so that we can understand why you don’t use them.

You can find out more about Norfolk's Recycling Centres here and take the survey here.