West Norfolk Carers Update

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An update from West Norfolk Carers:

At the beginning of April WNC relocated to the QEH (Queen Elizabeth hospital) having secured a new, formal working partnership.

The aim of the service is to support patients when discharged from hospital by ensuring that their carers receive the help and support they need, in a timely fashion.

This holistic service will be personalised with the intention that people do not feel alone and isolated in the weeks following their discharge from hospital. This wraparound solution will mean patients and their carers will feel better supported – from the point of admission to The QEH through to their recovery at home or in the community.

This does not affect our pre-existing services which will continue. These are:

  • Support to carers wherever they are located in the community.
  • Continued support to carers via their GP practices
  • Home visits, 1 x 1 listen support
  • Dementia support groups for both the carer and the person living with dementia.
  • Young carer support in school / college & at home
  • Young carer groups and activities
  • Transition support
  • Drawing & Talking therapy
  • Information, advice and guidance.

We continue to be part of the West Norfolk Partnership – contributing strategically to develop and improve access to services for unpaid family carers. We also remain a Lily partner, working with the Borough Council delivering supported to individuals affected by issues caused by social isolation.