ThinkingFuel update – temporary change to heating oil deliveries

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The panic buying witnessed at petrol stations across the UK, which has caused major delivery problems, is also affecting heating oil, with unprecedented demand and supply issues arising.  If you or your organisation buys heating oil from our ThinkingFuel collective buying scheme, we would ask you to note the following:

For the time being, instead of ThinkingFuel’s usual fortnightly collective ordering days, we are simply taking orders on a daily basis.

When you place an order with us we’ll do our best to give you a timescale for delivery – which may extend to 15 or more working days.

General guidance:

•           Please order in good time (and, as always, check your tank and keep access clear)

•           Order only what you need as quantities may have to be restricted

•           Your delivery date will be estimated; currently we are looking at 15+ working days.

Ordering your fuel is just the same as usual:

·         Online at www.af-affinity.co.uk  – if you have a Direct Debit (as most ThinkingFuel members do) this is the most efficient way to order 

·         By ‘phone on 01603 881888, Monday – Friday 10.00am to 4.30pm

We are hoping to get back to our usual syndicate fortnightly arrangement for November.  There is fuel available, the problems are related to distribution issues and high demand.

Please bear with us as we are receiving a high volume of calls and emails at this time. Be assured we are doing our utmost to maximise efficient deliveries across Norfolk.  Apologies for any inconvenience caused.