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This website uses cookies. You can read more about how we use your personal data in our Privacy Notice

Your data privacy and security are important to us, so we have updated our privacy policy to make it more transparent.  These updates will give you more clarity and control over how we collect and use your personal data when delivering our programmes and campaigns.

GDPR & Your Rights

The EU General Data Protection Regulation (GDPR) is designed to protect individual residents of the EU's identities and right to privacy. In essence this gives people the right to know, understand and, more importantly, control what personal data any organisation collects about them. 

You can read more about your rights under GDPR here https://ico.org.uk/your-data-matters/

You can read more about your organisations responsibilities under GDPR here https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

Who are We 

This Privacy Information is provided to you by Community Action Norfolk which is the data controller for your data. Community Action Norfolk is a registered charity (no 1056750) and company limited by guarantee (no 3190820). Our data protection registration no. is Z9913505. Our registered address is Ambassador Way, Greens Road Dereham, Norfolk. If you have any questions call 01362 698216 or email office@communityactionnorfolk.org.uk.

Privacy Notices

General Privacy Notice - This relates to our newsletter, general communictaions and support services. You can read it here  

Social Prescribing Privacy Notice - This relates to the delivery of social prescribing service. You can read it here

Thinking Fuel Privacy Notice - This relates to the delivery of the Thinking Fuel oil buying scheme and other purchasing services. You can read it here.


This website uses cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

This site uses some unobtrusive cookies to store information on your computer. Some cookies on this site are essential, and the site won’t work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links. We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site.

By browsing this website you are accepting that the following cookies will be used.

We use Google Analytics to monitor traffic levels, search queries and visits to this website. Google Analytics stores IP address anonymously on its servers in the US, and neither Community Action Norfolk nor Google associate your IP address with any personally identifiable information. These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session. Google Analytics may use the following cookies;

_ga – expires after 2 years
_gat – expires after 10 minutes
_utma – expires after 2 years
_utmb – expires after 30 minutes
_utmc – expires at the end of the browser session
_utmt – expires after 10 minutes
_utmz – expires after 6 months

If you are not happy with how we use cookies you can set your browser to block cookies however this may prevent you from taking full advantage of the website.

Guidance on setting your browser to block cookies can be found here;

Internet Explorer – http://support.microsoft.com/kb/278835
Chrome – Chrome – https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=...
Firefox – http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-p...
Safari – https://support.apple.com/kb/PH19214?locale=en_GB