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NHS Health Advocacy – help in making a complaint about treatment received

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

CAN - working in partnership in West Norfolk

CAN has a special service level agreement with the Borough Council of King’s Lynn and West Norfolk (BCKLWN). We deliver a range of services across the Council’s area which, at 556 square miles, is the largest geographic local authority district in Norfolk.  And we very much value this relationship.

'Women and Gambling-Related Harm' – a free online session for West Norfolk VCSEs – Wed 2nd September

CAN, in association with GamCare, is presenting 'Women & Gambling-Related Harm', a free, online training session for West Norfolk VCSE professionals and volunteers who work with women and families.  The 2-hour Zoom session is on Wednesday 2nd September from 2.00-4.00pm. GamCare’s Polly Johnson will be discussing risk factors, impacts, how to identify a gambling addiction and where to signpost for further help. 

Leeway - protecting the vulnerable during lockdown and beyond

CAN’s research into the state of the VCSE sector across Norfolk during the COVID-19 pandemic has been building a comprehensive analysis of information needed for future sector planning. It also reflects the resilience which many charities and voluntary organisations have shown in adapting to delivering their services at this time. Leeway, operating across all of Norfolk and part of Suffolk, is one such.

Food and Beverage Buggies are FABB!

There are many community-based projects that have sprung up to help vulnerable people across Norfolk during the COVID pandemic. Others were already well-established and have proved their worth before and during these difficult times. CAN has been working with many such groups, and we are pleased to be working with FABB.

Mental Health Awareness training for NHS Link Workers

We have a full house for our Mental Health Awareness course on 21st, 27th and 29th July. The three half-day Zoom-based workshops will deliver the equivalent of Mental Health First Aid England’s course but very much with a localised focus.

Adapting to the pandemic – The Matthew Project

We have in recent weeks featured encouraging examples of how VCSE organisations have adapted and responded to the COVID-19 pandemic. And it is apparent that the voluntary sector, though hard-pressed at times, has proved to be remarkably resilient in changing service delivery to meet clients’ needs.

NHS Complaints Advocacy – resolving concerns about medical treatment

Our National Health Service is rated best in the developed world for safety, affordability and efficiency, according to US-based Commonwealth Fund. Very occasionally however something goes wrong and needs resoving - which is where NHS Complaints Advocacy can help.

One less lonely voice is a triumph – combatting social isolation

Loneliness Awareness Week (15th to 19th June) is highlighting one of the great social scourges of our modern society.  Community Action Norfolk is at the forefront of combating social isolation across our county, with a range of projects encouraging and enabling individuals to become involved in activities in their local communities.  

Professional training for new Primary Care Network (PCN) link workers

Recognition of Community Action Norfolk’s experience in the planning and delivery of Social Prescribing has led to us being commissioned by NHS Norfolk and Waveney Clinical Commissioning Group to deliver professional support and training to the new Primary Care Network Social Prescribing Service. 

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