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Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Conflicts of interest - and how to deal with them

A problem that inevitably arises for charities of all types is conflict of interest. In this article we will look at being aware of it, how to avoid it, and how to resolve it when it happens. 

West Norfolk VCSE Hub - Collaboration and communication in action

The West Norfolk VCSE Hub provides an excellent mechanism for sharing best practice and opportunities for joined-up thinking. It was established to support discussions about key issues for the voluntary sector and public services in West Norfolk, the aim being to help the VCSE and other sectors work together to ensure that the people of West Norfolk get the best support and services possible. 

Norfolk Citizen’s Advice Bureau - Norfolk VCSE Covid Stories

Norfolk Citizen’s Advice Bureau would normally conduct around 75% of their support face to face. Over three days they moved to 100% remote support model via phone, email and webchat.  

Charity Commission – compliance during Covid-19

Recently the team at the Charity Commission presented an online webinar answering a range of questions specifically for local infrastructure organisations and the charitable groups they work with. The webinar is still available to watch online – links are at the end of this article. 

NHS Health Advocacy – help in making a complaint about treatment received

The UK’s National Health Service is rated by the US-based Commonwealth Fund as best in the developed world for safety, affordability and efficiency. And we all know it to be one of our most valued and revered welfare institutions. Very occasionally something goes wrong and needs resolving so that everyone involved can learn and move forward.  The NHS Complaints Advocoacy SErvice is here to help.

Working with partners through COVID-19: Norfolk Community Advice Network

At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here.   We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network. 

Social Investment - options for income generation now and beyond COVID-19

The VCSE sector is hard-pushed financially because of the COVID-19 pandemic and will continue to be so for the foreseeable future. In previous articles we have looked at how the financial challenges require many of us to explore new ways of fund-raising and generating income – and perhaps turn those challenges into opportunities. In this article we will be exploring an option new to many – Social Investment. 

Leeway - protecting the vulnerable during lockdown and beyond

CAN’s research into the state of the VCSE sector across Norfolk during the COVID-19 pandemic has been building a comprehensive analysis of information needed for future sector planning. It also reflects the resilience which many charities and voluntary organisations have shown in adapting to delivering their services at this time. Leeway, operating across all of Norfolk and part of Suffolk, is one such.

Know your Trustees – Managing Trustees

We regularly receive enquiries from people who are uncertain about their roles and responsibilities as trustees. This is the fourth and final article in our series explaining the lines of demarcation between the roles of the different types of trustee, explaining what they are and are not empowered to do.  

Know your Trustees - Holding Trustees

We receive a steady stream of enquiries from people expressing uncertainty about their roles and responsibilities as trustees. This is the third in our series of articles explaining the lines of demarcation are between what trustees are and are not empowered to do. 

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