Citizens Advice Diss, Thetford and District has adapted its services during the pandemic to maintain public access to its advice and support. Caroline Mackinson, Project Coordinator, explains, preceded by a brief retrospective of how much the national network is valued.
CAN has long been very active in promoting Anglian Water’s ‘Keep It Clear’ initiative, aimed at encouraging the public to dispose of waste water and materiel in the correct and safest way. Busy appearing at fetes, festivals and fun days all across Norfolk, we invited people to think about how we are all responsible for keeping our sewage systems clear and efficient.
At CAN we have been conducting research to assess the impact of COVID-19 on VCSE operations and service delivery. You can read about this here. We are featuring here regular examples of how groups and organisations have adapted their particular services. This week we’re focussing on Norfolk Community Action Network.
The Arts and Culture sector is an important element in the VCSE fraternity, in the context of community engagement and outreach, and addressing local health issues such as social isolation and loneliness. Natalie Jode, Executive Director at Creative Arts East, has seen the impact of the pandemic on operational capability and capacity across the county.
We’ve seen so much commitment from Norfolk’s VCSE sector in to adapting to new ways of working during COVID-19. Dealing with the impact of social isolation was a primary developmental driver for Aylsham & District Care Trust (ACT) and remains at the heart of their work today, reinforced by additional need triggered by the pandemic.
CAN’s research into the state of the VCSE sector across Norfolk during the COVID-19 pandemic has been building a comprehensive analysis of information needed for future sector planning. It also reflects the resilience which many charities and voluntary organisations have shown in adapting to delivering their services at this time. Leeway, operating across all of Norfolk and part of Suffolk, is one such.
CAN’s work in organising and delivering Social prescribing in Breckland and West Norfolk has reached more than 1,600 people since its inception, and garnered recognition as a finalist at 2019’s International Social Prescribing Awards. Every individual has their own story in finding their way forward.
There are many community-based projects that have sprung up to help vulnerable people across Norfolk during the COVID pandemic. Others were already well-established and have proved their worth before and during these difficult times. CAN has been working with many such groups, and we are pleased to be working with FABB.
We have in recent weeks featured encouraging examples of how VCSE organisations have adapted and responded to the COVID-19 pandemic. And it is apparent that the voluntary sector, though hard-pressed at times, has proved to be remarkably resilient in changing service delivery to meet clients’ needs.
Affordable housing is at the heart of helping rural communities thrive and survive. In this, Rural Housing Week, we are looking at why affordable housing is needed and why it’s important for residents to be involved.