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NHS Complaints Advocacy service - helping people to be heard

Many of us don’t like complaining. We find it difficult, embarrassing and are not always sure who we should take our concerns to. The NHS Complaints Advocacy service is free, confidential, and independent of the NHS and, in Norfolk, is provided by a partnership of Age UK Norfolk, Equal Lives, Community Action Norfolk and POhWER

Volunteers Week article: Managing volunteers – getting it right from the start

Volunteers Week runs from Thurs 1st to Weds 7th June.  To support and celebrate organisations who work with volunteers we will be sharing an article for each day of the event.

West Norfolk council tax consultation

King's Lynn and West Norfolk's Council Tax Support scheme consultation welcomes public's views.

Dementia Friendly Resource Pack for Employers

A resource pack for organisations wishing to become more dementia friendly has been published. 

Disclosure and Barring Service (DBS) Checks and Acquittals

A DBS Checks provides employers with a certificate showing their employee’s (including volunteers) criminal records.  There are three levels of disclosure; basic, standard and enhanced.  

Great Yarmouth Charity and Volunteering Summit - Friday 8th April

Brandon Lewis, Member of Parliament for Great Yarmouth, is holding a Charity and Volunteering Summit Friday on Friday 8 April, between 10.00am and 3.30pm, at the Priory Centre, Priory Plain, Great Yarmouth, with a light lunch provided for attendees.

Absence Management Policies and Disabled Employees

Many organisations have absence management policies, the law states that provisions, criterions or practices, must be reasonably adjusted to ensure disabled workers are not disadvantaged compared to non-disabled workers.

Recruiting and Retaining Transgender Staff Guide

The Government Equalities Office has published guidance about practical considerations when recruiting and retaining transgender staff. 

Re-imagining Norfolk - Community Action Norfolk's consultation response

Community Action Norfolk's consultation response to the Norfolk County Council Re-imagining Norfolk consultation process

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