The Matthew Project Services during Covid-19

Coronavirus (COVID-19) Click here to read information on the status of Community Action Norfolk's Services. As well as links to other information and advice
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Community Action Norfolk are sharing this information from the Matthew Project, please contact them directly with any queries.

Matthew Project  

Matthew Project has continued and will continue to support our members and service users, but in different ways. 
Our staff have been working effectively from home since 18.03.2020 with all our offices and the Next Steps Centre temporarily closed. We have robust support processes in place to support all our members and clients. 
We are making contact by phone, through the internet, using the post, and carrying out essential home visits.  Contact us on 01603 626123 


Unity continues to support young people and their families across Norfolk.  Appointments will be offered via telephone and all clients will be contacted on a regular basis by their worker.  Our helpline 0800 970 4866 is available as usual during office hours Monday – Friday for professionals, young people and their families. We are accepting new referrals via [email protected] 

Next Steps 

The Next Steps Centre has closed temporarily. We have triaged members by risk and they are contacted by a member of The Next Steps team regularly by telephone.  Members also connected with via closed social media groups.  New referrals can continue to be made via the phone on 01603 981686 or 07741 297712 or by email to [email protected] or via the contact us section on our website. 

Youth and families services  

Our work supporting 13 – 18 years olds with their mental health and wellbeing in West Norfolk continues.  We continue to take referrals contact: [email protected]  We continue to support  16 to 24 year olds, to help with smoking cessation by phone or on-line.  Contact  [email protected] Our preventative education in substance misuse is not being but we are working towards an online offer.   

For updates re our social prescribing service please refer to our partners Community Action Norfolk at www.communityactionnorfolk.org.uk 

Outside the Wire 

Outside the Wire are continuing to support our clients, albeit through telephone calls only. We are still taking new referrals, so if you have any potential clients, please contact us on: [email protected] 

On Track 

On Track is continuing to support 16 – 24 year olds in Norfolk into education employment and training.  We are delivering our coaching by phone and we are providing a range of training and positive activities on-line.  We are still taking new referrals.  Contact us on 07770 610215 [email protected] or visit  www.ontracknorfolk.org